About the Course

Working with Japanese colleagues, customers or business partners? Get the essential know-how for making those relationships work. Whether you’re preparing for a first meeting, beginning to work with a Japanese team, calling on a Japanese customer, hosting visitors from Japan — or heading to Japan yourself — this concise audio guide gives you the practical cultural knowledge you need to interact with confidence. Japanese business practices don’t have to be mysterious or intimidating. But expectations around communication, meetings, decision-making, hierarchy and relationship-building can be quite different from what you may be accustomed to. Knowing what to expect can help you avoid misunderstandings, make a positive impression and build stronger working relationships. You’ll learn how to: • Navigate introductions, business cards and first meetings • Understand Japanese indirectness, silence and the sometimes ambiguous “yes” • Work effectively with hierarchy, consensus-building and nemawashi • Communicate clearly across the language barrier • Prepare effectively for meetings and business interactions • Handle business meals, drinking and other social occasions with confidence • Avoid common etiquette mistakes and cultural taboos • Host Japanese business visitors successfully • Use a few helpful Japanese phrases Practical, engaging and designed for busy professionals, Doing Business in Japan: The Essential Briefing focuses on what you really need to know — what to do, what to avoid, and how to understand the expectations behind Japanese business behavior. Listen on your commute, before an important meeting, or even on the plane to Japan. In just under an hour, you’ll be better prepared to communicate effectively, build rapport and get your Japanese business relationships off to the right start.

Instructor: Pernille Rudlin

Pernille Rudlin is the Europe, Middle East and Africa Representative for Japan Intercultural Consulting. Since starting Japan Intercultural Consulting’s operations in Europe in 2004, Pernille has conducted seminars for Japanese and European companies in Belgium, Germany, Italy, Japan, the Netherlands, Poland, Spain, Switzerland, UAE, the UK and the USA, on Japanese cultural topics, post merger integration, leadership and on working with different European cultures. She was brought up partly in Japan and partly in the UK. She is fluent in spoken and written Japanese, and lived in Japan for 9 years. She has worked for two of Japan's largest multinationals in a variety of roles from sales to marketing to HR to corporate planning and she is the author of several books and articles on cross cultural communications and business.

Instructor: Rochelle Kopp

Rochelle Kopp is a management consultant specializing in cross-cultural communication, human resources, and organization development. She works with Japanese companies doing business globally and global companies doing business in Japan or working closely with Japanese companies. A veteran facilitator experienced in delivering training and consulting to participants from around the world, Rochelle frequently leads cross-cultural teambuildings and other programs for executives. She also works with many Japanese and non-Japanese leaders as an executive coach. Rochelle works with Japanese companies, helping them to be more successful in their global operations, supporting effective management practices, organization development, and cultural training and teambuilding. She also has a particular interest in helping Japanese companies understand and learn from Silicon Valley. She also works frequently with global firms that have Japanese subsidiaries, customers, joint venture partners, and suppliers.

Curriculum

1 Chapter · 1 Lesson

    1. (Included in full purchase)

      "Doing Business in Japan: The Essential Briefing" by Pernille Rudlin and Rochelle Kopp

Doing Business in Japan: The Essential Briefing

Master Japan's business landscape with confidence. Join hundreds of professionals who've accelerated their success with our proven strategies.

$10.00

Enroll now